Privacy Policy

Introduction

At Global Transportation.we are dedicated to providing our customers with seamless transportation services. To achieve this, we collect certain information from you when you engage with our website and utilize our online products and services (collectively referred to as the “Services”). This Privacy Policy (“Policy”) outlines how GlobalTransportation.org collects and uses information to enhance our services and improve your overall experience.

Scope & Application

Protecting your privacy is paramount to us at GlobalTransportation.org. This Policy delineates the information we gather and how it is utilized to facilitate our services and enhance user satisfaction. This Policy pertains to individuals worldwide who utilize our Services to request transportation services via charter buses (“Users”). However, it does not extend to information collected from drivers, couriers, partner transportation companies, or any other individuals contracting with GlobalTransportation.org to provide vehicles or transportation services (“Suppliers”). If you interact with the Services both as a User and a Supplier, this Policy applies to your User interactions.

Collection of Information

a. Information You Provide to Us

We collect information directly from you when you create or modify your account, request transportation services, reach out to customer support, or engage in other forms of communication with us. This information may encompass your name, email address, phone number, postal address, payment details, IP address, operating system, requested services, service notes, and any additional information you choose to furnish.

b. Information We Collect Through Your Use of Our Services

As you utilize our Services, we, along with our Suppliers and affiliated third parties, may employ various electronic tools or tracking technologies on your devices to collect information. This includes:

• Transaction Information: Details related to your service usage, such as service type, date and time, utilized Suppliers, charges, distance traveled, pickup and drop-off locations, promo codes, and other relevant transaction details.
• Usage and Preference Information: Insights into your interaction patterns with our Services, expressed preferences, and selected settings, often collected through cookies, pixel tags, and similar technologies.
• Device Information: Details about your device, including hardware model, operating system, software versions, unique identifiers, advertising IDs, device motion, and mobile network information.
• Call and SMS Data: Communication details between Users and Suppliers, encompassing call or message timestamps, phone numbers, and message contents.
• Log Information: Server logs capturing device IP addresses, access times, viewed features/pages, crashes, browser types, and the preceding third-party sites or services.

Use of Information

The information we collect serves various purposes, including but not limited to:

• Enhancing, maintaining, and improving our Services, facilitating payments, sending receipts, providing requested products and services, delivering customer support, developing safety features, authenticating users, and communicating product updates and administrative messages.
• Conducting internal operations to prevent fraud, troubleshoot software issues, perform data analysis, and monitor usage trends.
• Facilitating communications between Users and Suppliers, providing estimated arrival times, and sharing updates on features like referrals and invites.
• Sending communications about products, services, promotions, news, and events, and processing contest or promotion entries.
• Personalizing and improving our Services by recommending features, content, social connections, referrals, and advertisements.

Information Security and Sharing

We prioritize the security of your personal information and utilize reasonable administrative, technical, and physical measures to safeguard it against unauthorized access, disclosure, or modification. However, despite our efforts, we cannot guarantee absolute security.

We may share your information as outlined in this Policy or as communicated during collection or sharing processes. This may include sharing with Suppliers, third-party service providers, and entities involved in legal or business transactions with GlobalTransportation.org.

Your Rights and Choices

As a user, you have the right to choose whether to accept cookies and other tracking technologies. However, please note that refusing or removing cookies may impact the availability and functionality of our Services.

If you have concerns about your personal information or wish to exercise your rights, please contact us at reservations@globaltransportation.org

Children’s Privacy

GlobalTransportation.org does not knowingly collect personal information from individuals under the age of 18. By using our Services, you represent that you are at least 18 years old.

Policy Updates

We may update this Policy periodically. Significant changes will be communicated through the Services or via email. Your continued use of our Services constitutes consent to the updated Policy.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please reach out to us at reservations@globaltransportation.org

Thank you for entrusting Global Transportation with your transportation needs.